Salon Policies

Through life experiences I have learned the best approach to running a business is through honesty and transparency. Below you will find the guidelines upon which I conduct business.

Booking Fee

In lieu of holding credit card information, all hair color and smoothing treatment services will be subject to a mandatory $100 booking fee. Hair extension booking fees are subject to the terms of the individual contract.
To secure your reservation, a non-refundable booking fee of $100 is required. This fee will be applied towards the total cost of the service and is not refundable in case of cancellation with the exception of notice to cancel outside of the 48 hour window of your scheduled service. The remaining balance must be settled according to the agreed-upon terms whether that is written or verbal at completion of service.

Cancellations

In order to fully accommodate all clients I kindly ask for a notice to cancel or reschedule 48 hours prior to the appointment. Due to the complexity of today’s modern color services I must adhere to a 48 hour cancellation policy in order to refill the vacant space. I reserve the right to charge 50% of the scheduled service should adequate notice not be given. Thank you for understanding.

Pricing

I reserve the right to change my pricing at any time without notice. Final price quotes are given during in person consultations only. No final quotes given via phone, text, email or social media contact.

Payment

Visa, Mastercard, American Express, Discover, Venmo, Zelle and Cash. Sorry no personal checks.

Adjustments

I strive to make every one of my clients picture perfect and every once in a blue moon something goes awry. I will do everything in my power to adjust the situation and make it right for you. Please inform me within seven days should you need something tweaked. Beyond seven days you will accept any fees necessary to make alterations.